Kripya's Privacy Policy

Kripya (referred to herein as "we", "our", or "the platform") operates a trusted online betting and gaming service for users in Bangladesh. This Privacy Policy explains how we collect, use, and protect the personal data of our users.

By creating an account or using kripya's services, you agree to this Privacy Policy. We believe your privacy is a fundamental right — not just a legal obligation.

Our commitment is simple: your data will only be used to improve your experience. No hidden agendas, no unnecessary data collection.

Kripya only collects information that is genuinely necessary to deliver our services and maintain security. Collecting unnecessary or excessive data goes against our policy.

2.1 Information Provided at Registration

• Full Name (as per National ID)
• Date of birth (for age verification)
• Mobile number (for login and communication)
• Email address (optional, for notifications)
• Payment method details (bKash/Nagad/Rocket number)

2.2 Automatically Collected Information

• IP address and device identifier information
• Browser Type & Operating System
• Logs of page visits, timestamps, and activity
• Cookies & Session Data (see Section 6 for details)

2.3 For KYC Verification

• Copy of national ID or passport
• Proof of Address (utility bill or bank statement)
• Selfie or Photo ID Verification

Kripya uses collected data solely for the purposes listed below. It is never used for any additional or unauthorized purpose.

• Account Management: To handle registration, login, password resets, and account security.
• Transaction Processing: To process deposits, withdrawals, and bonus distributions.
• Identity Verification: To process KYC and verify age — protecting minors from accessing the platform.
• Customer Support: To respond to your complaints, questions, and requests.
• Security & Fraud Prevention: To detect suspicious activity and keep the platform secure.
• Legal Obligations: To meet regulatory requirements.
• Service Improvement: To improve your experience through analytics.
• Promotional Communications: To send you offers and bonus updates if you agree (you can opt out at any time).

Kripya retains your data only for as long as necessary. Even after account closure, certain information may be kept for a defined period as required by law.

4.1 Retention Period

• Active Account Data: Retained for as long as your account remains active.
• Transaction Records: 5 years from the date of the last transaction (in accordance with financial regulations).
• KYC Documents: Up to 5 years after account closure.
• Support Conversations: 2 years after resolution.
• Cookies Data: Deleted automatically once the session ends.

After the defined period, data is securely deleted or anonymized so that individuals can no longer be identified.

Kripya does not sell your data. However, limited information may be shared with trusted partners to deliver our services.

5.1 When Data May Be Shared

• Payment Processors: Only the minimum information required to process transactions via bKash, Nagad, and Rocket.
• KYC Service Provider: A licensed provider for identity verification.
• Legal Obligations: By court order or valid request from a government authority.
• Fraud Prevention: With relevant authorities in cybercrime investigations.

Kripya's website and app use cookies — small text files stored on your device that help improve your experience.

6.1 Types of Cookies We Use

• Essential Cookies: Required to maintain your login session and ensure security — these cannot be disabled.
• Functional Cookies: To remember your preferences, such as language and theme.
• Analytics Cookies: To understand which pages are most visited — no personal identification involved.

You can disable non-essential cookies through your browser settings. Note that doing so may affect certain features.

Every kripya user has fundamental rights over their personal data. We respect those rights and are ready to assist with any request.

To exercise any of these rights, email us at support@kripya.ws. We will respond within 30 days.

Kripya uses industry-leading security technology to keep your data safe. Our security systems are continuously updated.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An extra layer of protection through OTP verification.
• Firewall & DDoS Protection: Protecting our servers against cyberattacks.
• Regular Security Audits: Periodic reviews conducted by third-party security experts.
• Restricted Access Control: Only authorized personnel can access your information.
• Encrypted Database: All stored data is kept in encrypted form.

Kripya strictly prohibits providing services to anyone under 18. We do not knowingly collect or store data from minors.

Age verification is mandatory at registration. If a user is found to be under 18, their account will be immediately closed and all stored data will be deleted.

If you believe a minor is using kripya, please contact us immediately.

Kripya reserves the right to update this privacy policy as needed. We will notify you in advance of any significant changes.

• The "Last Updated" date at the top of this page will always be clearly visible.
• For major changes, you will be notified via SMS to your mobile number or by email.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions or requests regarding our privacy policy, please get in touch. We're always here to help.

For privacy-related requests, email us with "Privacy Request" in the subject line and include your registered mobile number — this helps us respond faster.